Yes — Daisy Care Services works closely with hospital discharge planning teams, including those at Royal Perth Hospital, to arrange timely community nursing support for participants transitioning from hospital to home in Mount Lawley and surrounding inner-north suburbs. Mount Lawley's proximity to Royal Perth makes it a common discharge destination, and our ability to move quickly when a discharge date is set is one of the most practical things we offer families in this situation. Call 08 6187 8181 as soon as you know a discharge is planned — we can often have a nursing care plan in place within 48 hours for straightforward cases.

Participants with complex needs — whether clinical, behavioural, or multi-disability — receive an intake process that specifically identifies those complexities before any support begins. We consult with the participant's existing clinical team, support coordinator, and plan manager during intake to ensure our support plan is aligned with and complements existing supports. Our clinical oversight team reviews complex cases and provides ongoing guidance to support workers throughout the participant's time with us. We do not take on complexity without the right resourcing to manage it well.

Yes — Mount Lawley's character home streetscapes are familiar territory for our support workers. Older homes with period features, wooden floors, heritage bathrooms, and often-limited kitchen space require practical experience and good judgement to navigate safely with a participant who has mobility or other physical limitations. Our workers are trained in manual handling and moving and assisting in real domestic environments, not just idealised clinical settings. We also conduct a home safety assessment during intake and can make recommendations for equipment or minor modifications that would improve safety and ease of support.

Our responsiveness is one of the things we are most consistently praised for. When something unexpected happens — a support worker is running late, a participant has a health concern, or a session needs to change at short notice — our team responds quickly and communicates clearly. Mount Lawley participants tell us that the difference between Daisy Care Services and previous providers is often as simple as: we answer the phone. We know that sounds like a low bar, but in the NDIS landscape it genuinely distinguishes providers who care from those who do not.